Hello my title is larneta and i flew with American Airways for The 1st time to carry out a suprise bridal shower for my ally,but After i landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Almost everything for the suprise bridal shower in Those people bags.I couldnt find out why they exactly where in Wisconsin And that i didnt treatment I just required them being wherever I had been without delay.So I had to cancel every little thing. All her spouse and children and his friends and family.I had been basically crying from the airport she didnt even know I was there I came early only for the suprise.
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Superior Early morning, I was questioning Exactly what are the requirements necessary whenever a shopper travels which has a minimal. Thanks for just about any info relating to this make a difference.
My spouse and I experienced top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been imagined to get there in Denver at 1:thirty pm. The leg out of Charlotte, nc was an complete nightmare. We have been delayed, experienced a crew adjust, no h2o or ice, etc.
I flew from Orlando to Dallas to Las Vegas yesterday and when I received dwelling and unpacked, I found one among my products was missing from certainly one of my checked luggage.It had been a shaving kit that was inside of a zippered pocket on the outside of the bag. I known as shopper service in Las Vegas and was advised there is nothing they're able to do.
My 1st and past the perfect time to fly with American Airlines: I am a larger lady and I compensated extra for seats on two of my flights to ensure I would not be described as a load to other passengers. Why I don’t know there was absolutely nothing distinctive about them. My last flight to my destination was cancelled and I didn't determine right up until I used to be on my strategy to the gate. They made an effort to rout me to a different airport with very little understanding of one other airport. After a four hour delay I arrived at my desired destination.
To whom it might concern. I was incredibly unhappy with The client service which was supplied by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Surely not as polite since the movies which can be revealed before the flight leaves. She must have still left her Mind-set at your home mainly because I was not the one passenger on this flight that experience her wrath. The flight attendants name is Cher. I was traveling in an incredibly massive team check out this site on business enterprise and will definitely Consider twice about utilizing your Airways. The guide flight attendant was really apologetic on the other hand this should not have occurred in the first place.
My Good friend of mine booked my mom a reservation from haiti to miami fl I paid out her $300 to purchase me the fares on the other hand she did not informed me the flight is going to be booking with a nonrevenue flight it absolutely was a ridicullus moment for all of us, quesion I have if the seat is not really warranty why did she took the money from me
The definition of client service at American Airways is not outlined in almost any recognized conditions. It does not address The shopper or indicate any service in any way. My daughter, touring solo, experienced the recent expertise of waiting in line at Heathrow so prolonged to check in that she missed the checkin by 2 MINUTES Even though the plane was for the gate for an additional 45 minutes. The agent, and I use that term generously, necessary she acquire One more ticket to get a later flight in a cost of a further $300. Then proceded to inform her the seat can be assigned within the gate. Alright, issue resolved. You believe! Once the gate is assigned she goes to receive her seat assigned plus the ‘AGENT’ who'd not allow her on the very first flight cancelled her seat on the two the main and 2nd flight soon after taking her money! So she wasn’t off that initial flight still, THE AGENT took her off! And now she wasn’t on the 2nd flight for which she paid out more income. Luckily for us we were being in interaction and he or she spoke by using a supervisor who produced a seat to her. When she questioned who experienced cancelled the her reservation, they explained they did not know. This all happened in just a 3 hour period of time. She eventually boarded quarter-hour ahead of departure, I hope. So my partner And that i contacted American Airlines to verify if she was capable to get over the airplane and who had cancelled her flight, due to the fact there was a economical transaction and no economical transaction takes place without having a document of who developed it, one would Imagine, for accounting and theft security reasons on your own. My spouse termed first and spoke to JAYNE FUENTES, a supervisor who after a very long conversation gave us NO Data. She couldn't inform us if my daughter bought a seat over the flight, acquired to the aircraft, or who bungled the extra obtain. She definitely claimed that ‘These are open up terminals and they don't sign-up that is reserving or accepting payment for the seat reservation.’ That is certainly precise accounting for yourself. So my partner thanked her politely for all her help at which place I said JAYNE FUENTES informed us practically nothing she was of no help in any respect. Then I referred to as American Airways and spoke to a different supervisor, JANE Grey, a one who really should not be allowed to solution phones in a jail.
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Our flight from Greenville, SC to Dallas arrived punctually but we ended up necessary to stay within the aircraft on tarmac for almost ninety minutes leading to many to miss out on connecting flights. AA screwed up once more–no one proud of staying taken care of like cattle; you haven't appreciated your consumers.
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I not merely needed to squander $50 in baggage service fees, but I seasoned Awful landing by your pilots, extremely crowded and small planes, rude flight attendants, and total imbeciles that managed my baggage simply because they Evidently were illiterate and could not examine “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€